Public dissatisfaction with the reliability of public EV charging isn’t news, but now market analysis powerhouse J.D. Power has put some current numbers to the trend. J.D. Power’s U.S. Electric Vehicle Experience (EVX) Public Charging Study, now in its third year, measures EV owners’ satisfaction with both Level 2 and DC public charging stations. Satisfaction… Read more »
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Revel expands Superhub network in NYC, adding 136 public charging stalls
Revel’s bright blue electric scooters and Tesla taxis have become high-visibility features of the New York City streetscape, and the company is testing smart charging and V2G applications at its charging sites. Now Brooklyn-based Revel has announced plans to open five new fast charging Superhubs in NYC, adding a total of 136 public charging stalls…. Read more »
Electrify America highlights customer satisfaction efforts
Public charging networks have been coming in for their share of criticism lately. Recent studies from UC Berkeley, J.D. Power and Plug In America (among others) have quantified what EV drivers already know: the uptime performance of public chargers is abysmal. As EV sales have grown, accounts of malfunctioning chargers have spread from bitch sessions… Read more »
New J.D. Power study finds public charging users dissatisfied with charger reliability
The rapid growth of EV sales over the past year is good news, but the accompanying bad news is that the increasing number of EVs on the road is putting more pressure on the country’s already substandard public charging infrastructure. According to the second annual J.D. Power US Electric Vehicle Experience Public Charging Study, EV… Read more »
J.D. Power survey finds new EV owners “highly satisfied,” Tesla leads rankings
A new survey by J.D. Power found that new most drivers are finding EV ownership to be a positive experience. The US Electric Vehicle Experience (EVX) Ownership Study was conducted in October and November 2021 in collaboration with PlugShare. Respondents included 8,122 owners of 2016-2022 model-year BEVs and PHEVs, and were divided into premium and… Read more »
2021 EV Charging Infrastructure Benchmark: Electrify America top digital platform, Tesla Superchargers top location experience
This year, Blink and Tesla Superchargers were added to the list of charging networks tested in 2020: Electrify America, EVgo, ChargePoint, EV Connect and Greenlots. Electrify America earned the top score in the Digital Platform category, as well as the top combined score for both categories. Tesla Superchargers received the top score in the Charging… Read more »
Ford Mustang Mach-E turns heads with its looks, closes the deal with practicality and price
Man, this car is an attention-getter! The Ford Mustang Mach-E has been drawing far more comments and questions from passers-by than any of the dozens of other plug-in vehicles I’ve evaluated, including the Porsche Taycan and several Teslas. As I’ve been driving it around town, at least a dozen people per day have asked me… Read more »
DTE Energy installs four Chargepoint fast chargers in downtown Detroit
ChargeD, a collaboration led by local utility DTE Energy with support from the City of Detroit, GM and Blue Energy, has installed four Chargepoint Express 250 fast charging stations at Capitol Park in downtown Detroit, as part of Project Kinetic, a new mobility program. It also plans to install two more public chargers downtown. As… Read more »
Recargo building out West Coast Electric Highway, researching higher charging levels
Earlier this year, Recargo, the parent company of PlugShare, won a $1.6-million grant from the California Energy Commission to help complete the West Coast Electric Highway, a network of charging stations that will eventually stretch from Canada to Mexico. In total, four companies were awarded nearly $9 million in grants for the project. Recargo, Chargepoint,… Read more »
Recargo to help complete the West Coast Electric Highway
Recargo, parent company to the charger locator app PlugShare, has been awarded $1.6 million from the California Energy Commission (CEC) to help complete key routes of the West Coast Electric Highway (WCEH), a charging network that will eventually stretch from Canada to Mexico. Recargo is also investing some $575,000 of its own money in the… Read more »