Privacy Policy

Welcome to CHARGEDEVS.COM by Electric Vehicles Magazine, LLC. At Electric Vehicles Magazine, your privacy is important to us.  This Privacy Policy applies to all of the products, services, and websites offered by Electric Vehicles Magazine and its subsidiaries or affiliated companies (collectively, “ChargedEVs”).

To better protect your privacy, we provide this notice explaining our privacy practices and the choices you can make about the way your information is collected and used by ChargedEVs.

Residents of the European Union or the United Kingdom should consult the end of this section for additional information that applies to such users, including information on your exercise of certain rights and responsibilities created by the General Data Protection Regulation and equivalent laws of the United Kingdom (“GDPR”).

Note: For questions related to your print magazine subscription, please contact us at sub@ChargedEVs.com.

If you have any questions about this Privacy Policy, please write to us via e-mail at privacy@ChargedEVs.com, or via postal mail at:

Privacy Department
Electric Vehicles Magazine
2260 5th Ave South, STE 11
Saint Petersburg, FL 33712

An overview of the information that ChargedEVs may collect

You are able to take advantage of many ChargedEVs products, services, and websites without providing any information that personally identifies you.  We only collect personally-identifying information when you voluntarily submit it to us.

Sometimes, we need personally-identifying information in order to provide you with the products and services that you request.  Depending upon the product or service, we may ask you for a variety of personally-identifying information.  This might include, for example, your name, address, e-mail address, telephone number, gender, and birth date.  We may also ask for other information about you, such as your credit card information (when you are making a purchase), interests, income, or education level.  We consider certain identifying information “sensitive.”  This includes your credit card number, income level, or any other information that would normally be considered confidential.

You may choose not to provide us with any personally-identifying information.  In that case, you can still access and use many portions of our websites; however, you will not be able to access and use those portions of any ChargedEVs website that require your personal information.

ChargedEVs websites may include community features, such as online forums and message boards. Information that is posted in these areas becomes public information and the use that any third party makes of this information is beyond our ability to control.  You should exercise caution before disclosing any personally-identifying information in these public venues.  If you elect to submit content that includes information that can be used to identify you, you must assume that the content can and will be displayed on any website on the Internet.

At some ChargedEVs sites and through certain promotions, you can submit personally-identifying information about other people.  For example, you might submit a person’s name and e-mail address to send an electronic greeting card; or, if you order a gift online or offline and want it sent directly to the recipient, you might submit the recipient’s name and address.  Some ChargedEVs websites also provide referral services to help you inform a friend about our websites, products, or services.  The types of personally-identifying information that we collect about other people at pages like these may include the person’s name, address, e-mail address, or telephone number.  We will only ask you for the information about your friend that we need in order to do what you request.

In some circumstances, we also collect non-personally-identifying information.  When you visit a ChargedEVs website, we may collect information such as the type of browser you use, your operating system, your IP address, and the domain name of your Internet Service Provider.  This information, by itself, does not permit individual identification, meaning that you will remain anonymous.  However, if you elect to provide us with personally-identifying information during your visit, that information may be linked to your IP address.

When you visit our websites, we may send one or more cookies (small, removable data files) to your computer.  We use cookies to uniquely identify your browser, which allows us to enhance and personalize your online experience at ChargedEVs websites.  For example, cookies allow us to recognize you when you return to a website and present relevant content to you when you visit.  Most browsers are initially set up to accept cookies, but you can configure your browser to warn you when cookies are sent, or to refuse all cookies.  Some of the features and services of ChargedEVs websites may not operate properly if your cookies are disabled.  Cookies, by themselves, do not provide us with any personally-identifying information.

On our websites, we may also use tiny graphic images called pixel tags, web beacons, or clear gifs. These tiny images help us to analyze our users’ online behavior and collect other data, such as page views or advertising responses.  Pixel tags also allow us to send you e-mail in a format that you can read, and let us know when you have opened an e-mail message from us.  Pixel tags may also be used to deliver cookies.  Some of our websites also use third-party advertising companies to serve ads when you visit. These companies may use non-personally-identifying information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

We work with reputable third parties that provide data tracking and collection technologies in order to:

  • Present or serve the advertisements you may see at ChargedEVs websites;
  • Deliver and track e-mail communications;
  • Process purchase orders through e-commerce transactions;
  • Fulfill print and digital subscription orders; and
  • Provide marketing leads to third-party organizations (where you have agreed to allow us to do so).

These companies may collect information about you on our behalf.  We require that these parties agree to process any such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

We allow third-party companies to serve ads and/or collect certain anonymous information when you visit our web site. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third-party web beacon to collect this information.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

 

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

ChargedEVs websites sometimes may offer contests, sweepstakes, or promotions that are sponsored by or co-sponsored with identified third parties.  By virtue of their sponsorship, these third parties may obtain personally-identifying information that visitors voluntarily submit to them in order to participate in the contest, sweepstakes, or promotion.  ChargedEVs has no control over the third-party sponsors’ use of this information.  If a third-party sponsor beyond our control will obtain information that you supply us, we will notify you at the time we collect the information from you.  For certain promotions, only those who provide us with the requested personally-identifying information will be able to order products, programs, and services, or otherwise participate in the promotion’s activities and offerings.

Some of our websites contain links to other sites.  By clicking on these links, you will leave the website operated by ChargedEVs and this Privacy Policy will no longer apply.  These other sites’ information practices may be different than ours.  You should consult the other sites’ privacy notices, as we have no control over information that is submitted to, or collected by, these third parties.

How we use the information we collect

We use the personally-identifying information that you provide us to fulfill your requests for our products, programs, and services, to respond to your inquiries about offerings, and to offer you other products, programs, or services that we believe may be of interest to you.  We sometimes use this information to communicate with you, such as to notify you when you have won one of our contests, when we make changes to subscriber agreements, to fulfill a request by you for an online newsletter, or to contact you about your account with us.

We may syndicate the publicly available content of our community areas to unaffiliated third-party websites, using RSS or other technologies.  The information you have shared in the community areas may be included in this syndication.

We will use the personally-identifying information that you provide about others in order to provide the products or services that you have requested; for example, to enable us to send them your gifts or cards. If you provide us someone else’s personally-identifying information for referral purposes, we may use that information to invite them to visit our websites or to provide them information about our products or services.

If you provide us with your e-mail and/or postal address, we may include that address in e-mail and/or postal address lists that we sell, trade, or rent to third parties.  These lists will never contain sensitive information.  If you do not wish for your e-mail or postal address to be shared with companies not owned by ChargedEVs who want to market products or services to you, you have the opportunity to opt out, as described below.  You may also opt out of the receipt of any marketing materials from ChargedEVs as described below.

We may transfer your sensitive personally-identifying information to other ChargedEVs offices for internal management and administrative purposes.  In addition, your personal data will be transferred to other ChargedEVs offices where necessary for the performance or conclusion of our contractual obligations to you or for your benefit.  Transfers of personally-identifying information may also be made where necessary for the establishment, exercise, or defense of legal claims.

ChargedEVs will only share your sensitive personal information with outside companies or individuals in any of the following limited circumstances:

  • When we use trusted businesses or persons to process personal information on our behalf.  Before sharing any personal information with outside parties, we require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
  • When we have a good faith belief that access, use, preservation, or disclosure is necessary to (a) comply with applicable law, regulation, or legal process; (b) enforce the applicable Terms of Service or other agreements and policies on the Company’s Websites; (c) detect, prevent, or otherwise address fraud, security, or technical issues; or (d) protect against imminent harm to the rights, property, or safety or ChargedEVs, its users, or the public as required or permitted by law.
  • When you consent.  Before we share your sensitive personal information outside of the previously listed circumstances, we will ask you for permission first.  Please note that this only applies to sensitive information, as defined above.

We may also use, transfer, sell, and share aggregated, anonymous data about our users for any legal purpose, such as analyzing usage trends and seeking compatible advertisers and partners.  In no event will this aggregated data contain any information that could be used to identify individual users of our products or services.

Third-Party Data Users

The information that you provide to us through your submissions to the website (such as your email address) and that you provide to us by accessing any of our websites (such as your IP address) are collected and used by us for the purposes stated herein to the exclusion of all other purposes – unless otherwise so stated, we do not use, transmit, or sell your personal information. Information that you submit to us that can be used to identify you, such as your name, address, or email address, is “Personal Identifying Information” for purposes of this section. Information that we collect about you, but that cannot be used to identify you directly, such as an IP address or the type of browser through which you access our website, is “Pseudonymous Information” for purposes of this website.

  1. Email – Mailchimp

If you submit your email address, we will use your email address to send you our newsletter and any other materials that you opt into as identified elsewhere on our website. We store and manage email addresses through a third-party provider – Mailchimp. Mailchimp is a third-party provider for purposes of the GDPR. Mailchimp stores email addresses and allows us to send email addresses to multiple subscribers at the same time. Mailchimp may also receive certain other information about you depending on the content of your submission to us and to Mailchimp through its own forms. Mailchimp will store any forms that you submit via any Mailchimp tools on our website.

For questions about how Mailchimp uses your information, including both Personal Identifying Information and Pseudonymous Information, please contact us at the information provided above. You may also contact Mailchimp directly at:

MAILCHIMP:
https://mailchimp.com/contact/
The Rocket Science Group, LLC
675 Ponce de Leon Ave NE
Suite 5000
Atlanta, GA 30308 USA

  1. Email – our subscriber form

You may also submit your email address to us directly via the contact form on our webpage. We store your email address information and any other information that you submit to us by these forms according to the procedures provided elsewhere in this privacy policy.

  1. Payment information – PayPal

If you make any payments to us through our website, we will collect such information as is necessary for us to deliver any products or services you purchase from us. This may include your name, address, and other delivery information provided to us. For products shipped physically, we will provide that information to the third-party shipping service identified on your purchase form. For more information about which shipping service will fulfill any delivery, please consult your receipt or contact us directly at the information provided elsewhere in this privacy policy.

Payments made through our website are made through PayPal. PayPal is a third party for purposes of the GDPR. When you make a purchase, card information and other Pseudonymous Information from your payment method (card issuer or bank, CVV, expiration date, card number, and other payment information as identified on purchase forms) is transmitted directly to PayPal. We do not keep or store payment information. That information is conveyed to PayPal in the form of a “token” or other encrypted digital package that is then decrypted by PayPal to process and collect payment for remission back to us. For questions about how this information is protected by PayPal or to exercise your rights to be forgotten, you may contact us at our information provided elsewhere in this policy or you may contact PayPal at:

PayPal Customer Service
1-888-221-1161
1-402-935-2050 (if calling from outside the U.S.)
1-866-528-3733

If you have a PayPal account, you may also contact PayPal using the information that PayPal provides you through its own client management system.

  1. Paper subscription information

If you subscribe to a physical subscription of our publications, we will store Personal Identifying Information like shipping information, your name, and any other information that you submit to us through your subscription form. We will store this information for purposes of fulfilling repeat orders, recurring orders, and future orders, for your convenience. This information is not shared with third parties except for shipping providers as described above. Please contact us directly at the information provided elsewhere in this policy for more information about how we store and use information related to the delivery of our physical products.

  1. Pseudonymous Information – Google Analytics

We collect information such as the number of users visiting the website at any given time, the times during which visitors visit our website, the length of time that users use the website, which pages they visit, which products they order, and what other actions they take while on the website. We collect this information and provide it in an anonymized form to our data analytics provider, which is Google Analytics. This information is used by the Company to track the engagement, general geographic origin, and headcount of its users. This information is combined together to provide general demographic information on the Website’s users. This information is not and cannot be used to identify you specifically.

The Data Analytics Provider is a third party for purposes of the GDPR.

You may contact Google Analytics at  https://support.google.com/analytics/?hl=en#topic=3544906.

  1. Customer resources management – Pipedrive

We use certain third-party customer resources management tools (such tools altogether as herein defined, the “CRM”).  Our customer resources management tool for email addresses and other customer information is called Pipedrive. Our CRM helps us to manage information that we collect from you. We input information into the CRM, such as your name, contact information, and other information necessary for our internal marketing and sales personnel to quicky access the aggregated total information that we have collected from you. The CRM stores this information in a password-gated account that only we may access. The CRM does not use this information for any purpose other than allowing us to access it and use it through our password-gated account.

Zapier is a service that we use to manage our Google contact information. Zapier helps us to manage email addresses and other Google contact information for internal use only by our sales and marketing personnel. No personal information is used or stored by Zapier for any purposes other than allowing us to quickly access such information through a password-gated account. Zapier is a CRM for purposes of this policy.

The CRM is a third party for purposes of the GDPR. You may contact Pipedrive at support@pipedrive.com. You may contact Zapier at contact@zapier.com.

  1. Xero.com

Our accounting system is called Xero. No customer information is provided to Xero except insofar as information about sums paid to us by customers, which is Pseudonymous Information in the form that it is submitted to Xero via our password-gated account, constitutes pseudonymous customer information within the meaning of the GDPR. Xero.com is a third party within the meaning of the GDPR only insofar as Xero.com receives information about amounts paid to us in aggregate; we do not provide Xero.com information about any given transaction except for payment amounts abstracted from all other identifying information. Please contact us directly for further information about our accounting tools.

How we protect the safety and integrity of the information we collect

We take appropriate physical, electronic, and procedural measures to safeguard and protect your personal information.  We use a variety of security measures, including encryption and authentication, to maintain the confidentiality of your personal information.  We store your personal information on systems behind firewalls that are only accessible to a limited number of persons, each of whom is required to keep the information confidential.  We also take appropriate measures to secure the transmission of sensitive personal information from your computer to the Company’s computers.  When you transmit sensitive personal information to us, like credit card information, we offer the use of a secure connection to our servers.  To the extent you select the secure connection method or your browser supports such functionality, all credit card account information that you supply is transmitted via Secure Socket Layer (SSL) technology.  Regardless of these measures, no system connected to the Internet or data transmission sent over the Internet can be guaranteed to be 100% secure.  We will provide notice if we become aware of any security breach that may affect any sensitive personal information pertaining to you that we have stored on our systems.

ChargedEVs employees, agents, and contractors who have access to personally-identifying information are required to protect this information in a manner that is consistent with this Privacy Policy and may not use the information for any purpose other than to carry out the services they are performing for ChargedEVs.  These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

ChargedEVs only collects personal information that is relevant to the purposes for which it will be used. Though we do take appropriate steps to review and update the information that we store to ensure that it is accurate, complete, and current, we also depend on you to update or correct your personal information when necessary.

You may correct or delete any or all of the personal information you have provided to us at any time. Many of our websites provide means to review and update the personal information that you have provided on that website.  To inquire about personally identifiable information that ChargedEVs has collected about you, or about other ways to correct factual errors in that information, please send us an e-mail at privacy@ChargedEVs.com. (Note: Do not use this email address to send questions about your subscription. Instead, please contact us at sub@ChargedEVs.com) To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections. We will decline to process requests where we cannot verify the identity of the requester.  We may also decline to process requests that are automated, repetitive, systematic, or impractical, or that might jeopardize the privacy of others.

In some limited circumstances, such as to resolve disputes, troubleshoot problems, and enforce our policies, we may retain some of information that you have requested us to remove.  Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your requests.

We only use the information we collect for purposes consistent with this policy.  If we propose to use your personal information for purposes beyond that explained in this policy, we will provide appropriate notice before doing so and we will provide you with the means to opt out of those uses.  We will not use your sensitive personal information for any purposes other than those described in this Policy unless we have obtained your consent.

Your privacy options

If you prefer not to receive e-mail communications from other companies, you may choose to remove yourself from any e-mail lists that we provide to third parties for marketing purposes by sending us an e-mail atemailoptout@ChargedEVs.com.  You will still receive information from ChargedEVs and its various brands, but we will not share your address information with anyone else.

If you prefer not to receive postal communication from other companies, you may choose to remove yourself from any postal mailing lists that we provide to third parties for marketing purposes by sending us an e-mail at emailoptout@ChargedEVs.com, or writing us at Electric Vehicles Magazine, 2260 5th Ave South, STE 11, Saint Petersburg, FL 33712.  You will still receive information from ChargedEVs and its various brands, but we will not share your address information with anyone else.

We only want to communicate with you if you want to hear from us.  If you prefer not to be contacted at all, you may opt out of receiving any communications from us at any time by notifying us at emailoptout@ChargedEVs.com.

In all requests, please tell us what communications you would like to opt out of, what means we have been using to contact you (such as your e-mail or postal address), the date of your request, and a way to reach you in case we need to personally contact you in an effort to comply with your request.  We reserve the right to send you certain communications, such as technical alerts, without offering you the opportunity to opt out of receiving them.

Enforcement and Compliance with this Privacy Policy

We take our Privacy Policy seriously and we regularly review our own compliance with this Policy.  If you have any questions or concerns about this Policy, or if you think that we have used your personal information in a manner inconsistent with this Policy, please contact us at:

Privacy Department
Electric Vehicles Magazine
2260 5th Ave South, STE 11
Saint Petersburg, FL 33712

RESIDENTS OF THE EUROPEAN UNION AND UNITED KINGDOM ONLY  –  Right to be Forgotten

The GDPR provides a generalized “right to be forgotten,” meaning that you have the right to instruct us to delete any and all information that the Company, the Website, or any of the third parties collects about you. Please contact us with our contact form at the contact information provided elsewhere in this policy in order to instruct us to forget any or all of the information that we or any of the third parties identified herein collects about you.

If we receive a complaint from you, we will contact you in an attempt to address your concerns.  If we are not able to resolve a complaint, we will participate in appropriate independent recourse mechanisms as necessary.