The public EV charging infrastructure in the US improved in the second quarter of the year, after having shown improvement in the first quarter as well, according to research conducted by consumer intelligence firm J.D. Power. The J.D. Power 2024 US Electric Vehicle Experience Public Charging Study, which was released last month, brings a fresh… Read more »
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J.D. Power study finds declining satisfaction with public EV charging
Public dissatisfaction with the reliability of public EV charging isn’t news, but now market analysis powerhouse J.D. Power has put some current numbers to the trend. J.D. Power’s U.S. Electric Vehicle Experience (EVX) Public Charging Study, now in its third year, measures EV owners’ satisfaction with both Level 2 and DC public charging stations. Satisfaction… Read more »
DOE to use J.D. Power Electric Vehicle Index as EV market benchmark
The US Department of Energy (DOE) will use the J.D. Power EV Index to help establish benchmarks and monitor ongoing development of EV infrastructure nationwide. Consumer intelligence specialist J.D. Power’s EV Index is an analytics tool designed to deliver detailed data on EV infrastructure development and consumer experience with public charging networks at the Zip… Read more »
J.D. Power study: For potential EV buyers, public charging is critical
EV experts disagree about how much and what kinds of public charging will be needed in the electric future. However, there’s absolutely no doubt about one thing: for potential EV buyers, the availability of public charging is the big banana in the bunch. Market analysis firm J.D. Power publishes a suite of EV-related studies each… Read more »
J.D. Power and Motorq collaborate to measure real-world EV battery health
J.D. Power and Motorq, a vehicle data platform company, are partnering to provide the automotive industry with EV battery insights based on connected vehicle data. Their first product, using measurements supplied by the vehicle in close collaboration with the manufacturer, will provide EV owners and potential buyers with an independent measurement of the health of… Read more »
J.D. Power sets out to quantify progress towards EV adoption
If you can’t measure it, you can’t manage it, as the saying goes. The degree of progress towards full adoption of EVs seems like something that wouldn’t be easy to measure, but if anyone can do it, it’s probably data analytics powerhouse J.D. Power. The J.D. Power EV Index is a new analytics tool designed… Read more »
New J.D. Power study finds public charging users dissatisfied with charger reliability
The rapid growth of EV sales over the past year is good news, but the accompanying bad news is that the increasing number of EVs on the road is putting more pressure on the country’s already substandard public charging infrastructure. According to the second annual J.D. Power US Electric Vehicle Experience Public Charging Study, EV… Read more »
J.D. Power survey: Consumers interest in EVs is growing, but they need more information
A new survey by consumer research specialist J.D. Power finds that US auto shoppers are more likely than ever to consider buying a pure EV, mostly thanks to the growing selection of models. New offerings from trusted brands are turning EV skeptics into possible EV purchasers. The J.D. Power 2022 U.S. Electric Vehicle Consideration Study,… Read more »
J.D. Power: Most EV smartphone apps leave much to be desired
Modern drivers depend on smartphone apps to manage charging and other vehicle functions. However, it will probably be no surprise to learn that a recent study from consumer insight specialist J.D. Power found a low level of customer satisfaction with the apps provided by various EV-makers. The recent OEM EV App Benchmark Study gauged EV… Read more »
J.D. Power survey finds new EV owners “highly satisfied,” Tesla leads rankings
A new survey by J.D. Power found that new most drivers are finding EV ownership to be a positive experience. The US Electric Vehicle Experience (EVX) Ownership Study was conducted in October and November 2021 in collaboration with PlugShare. Respondents included 8,122 owners of 2016-2022 model-year BEVs and PHEVs, and were divided into premium and… Read more »